Policies

Cancellation Policy:
We understand situations occur. We require at least 48 hours' notice for any event cancellations. If you need to cancel your event, please contact us as soon as possible. Cancellations within 48 hours will incur a charge of 50% of the total booking fee.

Payment Terms:
A deposit of 25% is required to secure your event date. The remaining balance is due no later than 7 days before the event. We accept various payment methods including credit/debit cards and bank transfers.

Food Allergies and Dietary Restrictions:
Please inform us of any allergies or dietary restrictions immediately or prior to the event. We will do our best to accommodate all request.

Event Confirmation:
A final menu must be confirmed at least 5 days before the event. We will collaborate with you to ensure the menu aligns with your preferences and event theme.

Inquiry Form:
Our inquiry form must be completed with all required information before we can proceed with your event. Once your menu is finalized, a contract will be provided for confirmation and agreement.

Service Charge:
For events over 30 guests, an additional service charge of 15% will be applied to the final invoice.

Vendor Confirmation:
Please do not list us as your vendor without confirmation of service and a finalized contract. This includes adding our information to any flyers, websites, or promotional materials. Our team must formally approve and confirm any representation.

Privacy Policy:
We respect your privacy. Any personal information you provide during booking will only be used to process your event order and will not be shared with third parties. Our website uses cookies to enhance your browsing experience.